When you complete your order, you will receive an informative email with all the details. You can track the progress of your order by logging into your account and selecting the “Orders” section. You will be informed of the development by email that we will send you.

Upon completion of the order, the message “Your order has been completed successfully” will appear on the screen and will include the items you selected. You will also receive a relevant email.

A product purchased from the Online Store can be returned or replaced if the Customer does not want to keep it (does not like it, it is not the right size, it is not the expected color, there is a defect, etc.).

Any customer or person acting on their behalf, within 14 days of receipt of the order, may exercise the right to refuse receipt, in accordance with European Directive 2011/83/EU for all products purchased from our Online Store.

In order for the withdrawal to be accepted by the Company, the Product Return Request form must be completed. The Company, after examining the reasons of the Customer and accepting his request, then he can send the products for return at his own expense.

The return must be made without undue delay, no later than 14 days after receipt of the Product Return Authorization message.

Read more here

A product purchased from the Online Store can be returned or replaced if the Customer does not want to keep it (does not like it, it is not the right size, it is not the expected color, there is a defect, etc.).

Any customer or person acting on their behalf, within 14 days of receipt of the order, may exercise the right to refuse receipt, in accordance with European Directive 2011/83/EU for all products purchased from our Online Store.

In order for the withdrawal to be accepted by the Company, the Product Return Request form must be completed. The Company, after examining the reasons of the Customer and accepting his request, then he can send the products for return at his own expense.

The return must be made without undue delay, no later than 14 days after receipt of the Product Return Authorization message.

Read more here